Ring Pro Power Kit V2 Not Working

If you do not have a pro power kit v2 click here for phone numbers to contact our community support team.

Ring pro power kit v2 not working. If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable. Now that the pro power kit is installed you re ready to install your ring video doorbell pro. For more information see the following articles. This article is for owners of pro power kit v2.

The most common fix for power issues is bypassing your doorbell with a pro power kit v2. If you ve been sent a pro power cable for the purpose of bypassing your doorbell visit this article for instructions. Setting up your ring video doorbell pro in the ring app. If you do have an existing bell you ll need to check that your pro power kit is properly installed.

If the bypass method doesn t solve your power problems or you don t want to bypass your doorbell mechanism consider upgrading your transformer. The answer depends on whether or not your ring pro is hooked up to an internal doorbell chime or not. Download the manual ring video doorbell pro. Ring pro works fine for a couple of events and then stops working.