Ring Video Doorbell Pro Night Vision Not Working

I think this started with the new update to the app.

Ring video doorbell pro night vision not working. For the ring video doorbell to function properly it needs a minimum of 3 900 mv. Night vision doesn t work. Go to your ring app. To access device health.

Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. When you push the button on your ring it emits a sound.

My ring doorbell 720p works perfectly at night in color. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. But if night vision is the most important this may not be the best camera for you. Since windows block heat sources your ring device will not be able to accurately view or record through a window at night.

It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision. At night your powered ring device still uses advanced motion detection but also uses passive infrared pir to verify the motion. The ring device should be able to see through a window during the day. Night vision doesn t work.

Ring pro works fine for a couple of events and then stops working. Your ring pro requires a power source that supplies a minimum of 16 volts ac. Power pro is installed everything else is working fine i have reset the camera. Select your ring video doorbell pro.

Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly. Night vision doesn t work. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. Ring pro works fine for a couple of events and then stops working.

Ring pro works fine for a couple of events and then stops working. When i first install the doorbell 2 i get color video at night with the porch light on. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. Then it goes away then into night vision.

This article will list out some of the most common issues that people face with their ring video doorbell pro along with links to solutions. If the ring isn t working for you there are certainly other night vision camera s you can purchase. You can check the voltage by opening the ring app selecting ring pro and then selecting device health.